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The player from Italy faced issues with a cryptocurrency withdrawal that was rejected despite having deposited using the same method. He was asked for documentation regarding two other virtual disposable cards, which he could not provide, as those transactions had never been successful. The complaint was closed due to the player’s lack of response to inquiries and reminders, which prevented further investigation or potential solutions.
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In all honesty, this promo would benefit from better clarifications as well. The prizes are rather small considering that the biggest one is EUR 100 but hey, it’s still something. Your win will be subject to a wagering requirement of 10x times.
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